Many companies don’t france whatsapp number data think outside the box when it comes to deliveries. However, a simple way to avoid a failed delivery attempt is to create a backup option. When the customer is providing their address, ask them to leave a backup address. For example, they can allow delivery to a neighbor or a friend who lives on the same street.
While this would require an addition of another address, if you have a validator, you can make sure that both are correct.
Another backup option is a parcel locker. If your customers know that they are too busy to receive a package at a dedicated time, you can deliver them to parcel lockers. This way, the customer can pick up the package whenever it is convenient for them.
Streamline Customer Communications
Many failed deliveries strategies to attract more customers to your business
occur because of a lack of customer communication. For example, the recipient’s plans change, and they can’t be home to wait for the delivery. If you don’t give them the option to warn you or the courier about it, you will face a failed delivery.
Provide an opportunity for the customer to change the delivery time and date. While this may cost extra, some customers could be willing to cover the costs in order to get their products.
You can also provide several delivery choices for the client to consider. If home delivery isn’t an option, you could deliver the package to a nearby branch or locker.
Improving Your Delivery Rates
If your business depends lack data on timely deliveries, each failed delivery attempt affects its reputation and reduces customer lifetime value. Minimizing failed deliveries doesn’t have to be complicated. All you need to do is invest in the right tools and work with reliable companies.
Don’t automate the delivery process and forget about it. Deliveries require your constant attention to remain effective. Take the time to streamline client communication and analyze delivery data for continuous improvement.
If customs duties, taxes, or shipping fees are not paid, the package may be held at customs or sent back to the sender. This is the sender’s responsibility to check the fees and charge the customer in advance.