Solve problems with maximum agility
This is one of the factors that brings the most positive results to the business. From the moment an employee […]
This is one of the factors that brings the most positive results to the business. From the moment an employee […]
Therefore, is, the more prepared they will be to deal with problems, questions and doubts from customers. It is precisely
In this case! t for example! your company’s employees who want to solve problems in the system. Specialty As we
As we can see! help desk and service desk are essential services for companies to solve demands (internal or external)
Have you ever heard of help desk and service desk? Essentially! these are two services that emerged in the IT
The help desk centralizes the receipt of all these records in a single system. However! it can use more than
As we mentioned! the help desk strategy is used to offer practical and efficient service to consumers. This is because!
Therefore! when investing in this type of service! the benefits will be seen immediately. We can mention the following advantages
Therefore! roughly speaking! we can say that the help desk attendant is level 1! while the service desk attendant is
In the business world, we often hear the expression “selling to everyone” as a broad-reaching strategy. However, is this approach
Effective communication with customers is essential to increase sales of products and services. Two of the main communication channels used
In this article, we’ll explore the distinct characteristics and key differences between consulting and sales advisory, helping you understand when