Kodi mudadabwa kuti mabizinesi ena nthawi zonse amawoneka kuti akudziwa imelo data zomwe makasitomala awo amafunikira? Sakugwiritsa ntchito mphamvu zamatsenga (ngakhale kuti zingakhale zodabwitsa), mwina akungogwiritsa ntchito machitidwe a CRM mokwanira . Ngati mukuyang’ana kuti mukweze m’badwo wanu wotsogola ndikutseka zogulitsa zambiri , pitilizani kuwerenga kuti mudziwe momwe kugwiritsa ntchito ma CRM mwanzeru kuli chinthu chotsatira pambuyo pa mphamvu zazikulu zowerengera.
Kodi Customer Relationship Platforms (CRMs) ndi chiyani?
Pachimake, dongosolo la Customer Relationship Management (CRM)
lili ngati chiphaso cham’mbuyo, chopatsa mabizinesi a VIP mwayi wopeza c Udindo wa CRM hidziwitso chamakasitomala ndi data. Tangoganizani kukhala ndi gulu lakumbuyo lomwe limakumbukira nyimbo yomwe amakonda aliyense kapena zomwe adagula komaliza. Ndi CRM yanu—imayang’anira kuyanjana, kugula, ndi mayankho, kukupatsirani chithunzithunzi chamakasitomala anu.
Ma CRM ndizomwe zimayambira munjira zamakono zamabizinesi, zomwe zimagwira ntchito ngati nkhokwe zapakati zomwe zimasunga zonse zokhudzana ndi makasitomala anu. Kaya ndikuyimbira foni mwachangu kwamakasitomala kapena nkhani yatsatanetsatane yamakambirano ogulitsa, CRM yanu imasunga zonse, ndikuwonetsetsa kuti bizinesi yanu imatha kupereka zomwe mwakumana nazo ndikusankha mwanzeru.
Tsopano, tiyeni tiwone momwe ma CRM angachitire zambiri kuposa kungoyang’anira maubwenzi-atha kupititsa patsogolo malonda anu ndi njira zotsatsira , kupangitsa zoyesayesa zanu kukhala zogwira mtima komanso zotulukapo zanu kukhala zopindulitsa.
Kodi Customer Relationship Platforms amachita chiyani?
Makina a CRM amachita zambiri kuposa kungosunga zidziwitso. Amakhala ngati nsanja zogwira ntchito zambiri zomwe zimakulitsa mbali zosiyanasiyana zamabizinesi. Umu ndi momwe:
Centralizing Data : Ma CRM amasonkhanitsa zidziwitso kuchokera ku Momwe Mungasankhire Bungwe Loyenera la B2B Content Marketing Agency ma touchpoints angapo-maimelo, kulumikizana kwapa media media, mafoni ogulitsa, ndi zina zambiri – kumalo amodzi ofikirika,
apakati. Izi zimawonetsetsa kuti aliyense kuchokera kumagulu ogulitsa kupita kumagulu otsatsa amakhala ndi malingaliro athunthu amakasitomala komanso mbiri yakale.
Kuwongolera Kuyankhulana: Poyang’anira mauthenga o
nse amakasitomala, ma CRM amapangitsa kuti zikhale zosavuta kuwona yemwe adalankhula ndi ndani komanso zomwe zidakambidwa. Izi zimalepheretsa kulumikizana kwapang’onopang’ono ndikuwonetsetsa kuti gulu lanu limapereka mwayi wolumikizana kwa makasitomala.
Kupititsa patsogolo Utumiki Wakasitomala:
othandizira makasitomala amatha kupereka Udindo wa CRM mayankho amunthu nambala za cn payekha malinga ndi zosowa zamakasitomala ndi machitidwe am’mbuyomu, kuwongolera kukhutira kwamakasitomala ndi kukhulupirika.