In fact, it is absolutely fine for companies to adhere to political neutrality and not express any stance at all. Netizens will analyze rationally and think independently, and will not “assume innocence” and fabricate that the store is “yellow” or “blue”. more, and not expressing any stance is also a practical method.
However, the larger the company
the more careful it must be, because with too many employees, it is difficult to control the speech of each employee. Employees represent the image of the company. In the past few months, there have been many cases where the company has become politically taint due to the personal political opinions of a front-line employee, leading to catastrophic crises.
If the image is taint by the political
stance of its employees, a better way to deal with bc data malaysia it is to refer to the “OK Convenience Store”. In recent months, an employee of the OK Convenience Store in Tseung Kwan O refus to allow citizens to enter the store to buy bottl water for eye washing, which caus dissatisfaction among netizens and l to a large number of Facebook bombardments.
The public relations department of OK
Convenience Store did not make any excuses and because not all jobs are to your liking imm iately issu a series of apologies, stating that they would strengthen employee training and improve crisis awareness. Although there are still netizens who are dissatisfi , most netizens believe that convenience stores cannot control the behavior of all employees, and that this is just an individual incident in a material data branch store. They are willing to accept the situation and make the incident smaller and gradually come to an end.
In the above incidents, OK Convenience Store did not express a political stance, but quickly took a neutral and reasonable approach to deal with the sudden crisis, which is absolutely commendable. Therefore, in this crisis-ridden moment, what companies cannot do without is a Crisis Alert that can warn them in a timely manner.